Product discontinuation at the end of 2022
Dear Sir or Madam,
as you have already been informed by us: at the end of the year 2022, a significant part of the product range of Metrolux GmbH will be discontinued. Behind us are 26 years of developing standard-setting high-tech devices for laser diagnostics. The reason for the discontinuation of a part of our product range are first and foremost economic considerations; in particular on how our highly specialized products can be manufactured economically in the required quantities. In addition, some important components are no longer available on the market, or are only available to a very limited extent.
As a loyal customer, we would like to inform you on this development at a very early stage and, above all we would like to give you planning security. Therefore, you will find an overview of our products in the attachment. Most devices and components can be ordered until mid-2022. Items that are not listed have been discontinued. Our standard service and warranty duration (one year from the date of delivery) will remain unchanged. Within this time frame, you can fully rely on us. If you need support in qualifying alternative suppliers, please do not hesitate to contact us. We will be gladly at your service to identify a new solution that will fit your requirements.
Christoph Hensel is your contact person for any questions and inquiries. We would like to thank you for your loyalty, your trust and the many years of cooperation.